Ψ Practical Service Improvement

Sunday, 14 June 2015

Continuous Improvement / CSI

Motorola led the way with mobile phones then Nokia appeared on the scene. So Motorola re-invented Statistical Process Control as 6-sigma.

Nokia prospered until the iPhone...

People tend to recognise a need for (Lean) Continuous Improvement (CSI) when they run into a problem:


Hopefully you will realise soon enough.